在线客服系统_智能客服_AI客服智能体_对话式客服智能体

400-098-0880

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Overview

Installation

Screenshots

Useasy for Zoho is an innovative solution that integrates your phone system with Zoho, helping your sales and support teams handle more calls efficiently. Users can manage all call-related activities within Zoho, with call notifications, click-to-dial, and call logging integration.

Key Features

Call Pop-up Notifications

Receive screen pop-ups for incoming and outgoing calls to see who is calling or being called. The pop-up in Zoho provides detailed information and context access to historical interactions with contacts.

Click-to-Dial

Call your customers and prospects directly from your Zoho account with just one click using the Click-to-Dial feature.

Automatic Call Logging

All inbound and outbound call activities are automatically logged on the Zoho platform.

Call Recording

Access call recordings directly from Zoho call logs. An option to play the call will appear once a call is recorded.

Zoho Integration: Help your sales and support teams handle more calls efficiently

With the integration of Zoho and Useasy, you can make every interaction a pleasant experience for customers and agents. The minimalist cloud intelligent customer service system is designed to improve customer service satisfaction, agent productivity, reduce contact center costs, and achieve efficient and intelligent processing of every customer interaction.

Improve Agent Productivity

Equipped with Intelligent Tools

Help agents fully grasp customer information and provide more powerful and intelligent work assistance tools.

Initiate Calls Quickly

Agents can initiate calls with one click using the "click-to-dial" function directly from the Zoho system.

Seamless Access to Agent Panel

Through single sign-on, agents will automatically log into the Useasy agent panel after logging into Zoho, without repeated operations.

Consult Now

Free Trial

All-in-One Cloud Communication System

Secure Integration

Provide a secure, integrated cloud contact center solution that fully covers your communication needs and more extended scenarios.

Seamless Communication

Keep teams and businesses collaborating efficiently with smooth communication, no matter where they are.

Whether employees work from home, in the office or remotely, they can flexibly adapt to various work scenarios and enjoy the intelligent communication experience provided by Useasy.

Consult Now

Free Trial

Interact with a Powerful Contact Center

Double Return on Investment

Double the effect of your investment in Zoho and easily undertake key communication tasks with a powerful contact center solution.

Comprehensive Functions, Efficient Management

Provide diverse dialers, advanced IVR systems, ACD call routing, call recording, dashboards and reporting functions.

Flexible Calls on Multiple Terminals

Agents can make voice calls using softphones, desktop phones, mobile devices or even WebRTC, enjoying the dual advantages of flexibility and stability.

Consult Now

Free Trial

Improve Agent Productivity

Equipped with Intelligent Tools

Help agents fully grasp customer information and provide more powerful and intelligent work assistance tools.

Initiate Calls Quickly

Agents can initiate calls with one click using the "click-to-dial" function directly from the Zoho system.

Seamless Access to Agent Panel

Through single sign-on, agents will automatically log into the Useasy agent panel after logging into Zoho, without repeated operations.

Consult Now

Free Trial

All-in-One Cloud Communication System

Secure Integration

Provide a secure, integrated cloud contact center solution that fully covers your communication needs and more extended scenarios.

Seamless Communication

Keep teams and businesses collaborating efficiently with smooth communication, no matter where they are.

Whether employees work from home, in the office or remotely, they can flexibly adapt to various work scenarios and enjoy the intelligent communication experience provided by Useasy.

Consult Now

Free Trial

Interact with a Powerful Contact Center

Double Return on Investment

Double the effect of your investment in Zoho and easily undertake key communication tasks with a powerful contact center solution.

Comprehensive Functions, Efficient Management

Provide diverse dialers, advanced IVR systems, ACD call routing, call recording, dashboards and reporting functions.

Flexible Calls on Multiple Terminals

Agents can make voice calls using softphones, desktop phones, mobile devices or even WebRTC, enjoying the dual advantages of flexibility and stability.

Consult Now

Free Trial

Supplier Information

Listed on Zoho Marketplace

Useasy

1008, 10th Floor, Tower 1C, Wangjing SOHO, Chaoyang District, Beijing, China

Useasy is an omni-channel customer contact center platform powered by large AI models. It provides inbound and outbound customer service via websites, phones, and terminals, and supports the integration of social media channels for unified management and response to online messages. Administrators can directly view the service status of all agents, review service quality, monitor real-time service details, and enable call features such as whisper, call pick-up, interrupt, and monitor. The platform supports multi-modal large AI model deployment to deliver efficient support for text and phone inquiries across all channels and reduce labor costs.